List of active policies

Full policy

Ownership

The website https://learning.eaea.org (the "Website") and services (the “Services”) contained therein are owned by the European Association for the Education of Adults. References to we, our or us are to:

European Association for the Education of Adults, whose office is at Rue de l’Industrie 10, 1000 Brussels, Belgium.

Terms of Service

Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, the Website’s Privacy & Cookie Policy) and procedures that may be published from time to time by us (collectively, the “Agreement”).

You agree that we may automatically upgrade our Services, and these terms will apply to any upgrades. Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our services, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access or use any of our services. If these terms and conditions are considered an offer by us, acceptance is expressly limited to these terms.

Our Services are not directed to children younger than 13, and access and use of our Services is only offered to users 13 years of age or older. If you are under 13 years old, please do not register to use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 13 years of age or older.

Use of our Services requires an account. You agree to provide us with complete and accurate information when you register for an account. You will be solely responsible and liable for any activity that occurs under your username. You are responsible for keeping your password secure.

Responsibility of Visitors

You must:

i) not change, modify or adapt another website so as to falsely imply that it is associated with the learning platform   

ii) not infringe our intellectual property rights or those of any third party in relation to your use of the learning platform   

Copyright Infringement and DMCA Policy

We ask others to respect our intellectual property rights. If you believe that material located on or linked to on our Website violates your copyright, you are encouraged to notify us immediately. We will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. We will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of ours or others. In the case of such termination, we will have no obligation to provide a refund of any amounts previously paid to us.

Intellectual Property

This Agreement does not transfer from us to you any third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties). Your use of our Services grants you no right or license to reproduce or otherwise use any of our, or third-party trademarks.

Changes

We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.

Termination

We may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

To the fullest extent permissible by law, the European Association for the Education of Adults hereby disclaims all warranties, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration and freedom from computer virus, in relation to the Service. 

You acknowledge that your use of the Service is at your sole risk. The European Association for the Education of Adults does not warrant that your use of the Service is lawful in any particular jurisdiction, and specifically disclaims such warranties. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to you to the extent such jurisdiction’s law is applicable to you and these Terms and Conditions. 

Although it is the European Association for the Education of Adults intention for the learning platform to be available as much as possible, there may be occasions when the Service may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. We cannot guarantee that the Service will operate continuously or without interruptions or be error-free and we can accept no liability for its unavailability. 

We only supply the learning platform for domestic and private use. You agree not to use the site for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

These Terms and Conditions, its subject matter and its formation, are governed by English law. The courts of England and Wales will have non-exclusive jurisdiction. 

If any provision of these Terms and Conditions is held to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and Conditions and will not affect the validity and enforceability of any remaining provisions. If we fail to insist that you perform any of your obligations under these Terms and Conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. 

These Terms and Conditions were written in English (UK). To the extent any translated version of these Terms and Conditions conflicts with the English version, the English version controls. We may transfer our rights and obligations under these Terms and Conditions to another organisation, but this will not affect your rights or our obligations under these Terms and Conditions. You may only transfer your rights or obligations under these Terms and Conditions to another person if we agree in writing.

Communication between us

If you wish to contact us in writing, or if any condition in these Terms and Conditions requires you to give us notice in writing, you can send this to us by e-mail at eaea-office@eaea.org. 

If we have to contact you or give you notice in writing, we will do so by email.

Full policy

We value your privacy and will take all reasonable steps to protect your personal information. 

Who We Are

References to we, our or us are to:

European Association for the Education of Adults, whose office is at Rue de l’Industrie 10, 1000 Brussels, Belgium

Personal information use 

We may use your personal information to: 

Administer this Website

Personalise the Website for you

Enable your access to and use of the Website Services

Supply to you courses and information

Send to you information about other services that may be added to our platform

Send you communications about the service

IP addresses, click-throughs, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track logins, sessions, and collect anonymous traffic data. 

Personal information disclosure

We do not share or distribute your personal information (including email address), but it may be accessible to those who administer the Website and infrastructure. 

We may be required to share stored personal information by law. 

We may provide the third-party organisation that gave you the Free Access Code to access this site with anonymous statistics on site registrations, resource and course usage but we will not share your name, email address or other personally identifiable information.

How we use cookies 

We use a variety of cookies to perform different functions, from remembering you are logged into a particular online service to tracking your usage of our Website. In the case of tracking, we use this information to enhance the usability and performance of our Website and online services and no personally-identifiable information is recorded. Moodle uses cookies for several purposes, but the primary use of cookies is to log you on and to keep you logged on as you navigate through the system. 

First Party Cookies

MoodleSession - You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server). 

MOODLEID - This remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in. 

PHPSESSID - Generic session cookie which is discarded when you close the web browser. Moodle cannot work without it. 

Third party cookies

To make your online learning experience more enriched you may find embedded video and audio content from websites such as BBC, Vimeo, YouTube, SoundCloud and other learning resources eJournals, eBooks and online databases. As a result, when you visit a page with content embedded from these websites you may be presented with cookies from these websites. Please see the websites’ individual cookie policy for more information. 

Measuring Moodle usage (Google Analytics)

We use Google Analytics to collect information about how people use Moodle. We do this to make sure it's meeting your needs and to understand how we could improve it. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this data cannot be used to identify who you are. 

Securing your data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.  We will store all the personal information you provide on secure servers. 

Retaining your data

We will only hold your personal information for as long as is necessary or where you ask us to delete records we may delete it earlier. Generally, where there is no legal requirement, the personal information related to your use of this Website will be retained for a period of up to 5 years after your last use of the Website.

It is important to ensure that the personal information we hold about you is accurate and up-to-date, and you should let us know if anything changes, for example, if you change your email address, by contacting us using the details set out in the "Contact Us" section below.

Your Rights

You have the following rights in relation to your personal information: 

the right to be informed about how your personal information is being used;

the right to access the personal information we hold about you; 

the right to request the correction of inaccurate personal information we hold about you; 

the right to request the erasure of your personal information in certain limited circumstances;

the right to restrict processing of your personal information where certain requirements are met; 

the right to object to the processing of your personal information;

the right to request that we transfer elements of your data to you or another service provider; and

the right to object to certain automated decision-making processes using your personal information. 

You should note that some of these rights, for example the right to require us to transfer your data to another service provider or the right to object to automated decision making, may not apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored by us.  For example, we do not use automated decision making in relation to your personal data.  However, some have no conditions attached, so your right to withdraw consent or object to processing for direct marketing are absolute rights.

To exercise any of your rights, or if you have any questions relating to your rights, please contact us by using the details set out in the "Contact Us" section below. 

If you are unhappy with the way we are using your personal information you can complain to the UK Information Commissioner’s Office or your local data protection regulator. Whilst this policy sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public/.  However, we are here to help and would encourage you to contact us to resolve your complaint first.

Other websites

This Website contains links to other websites.  We are not responsible for the privacy policies or practices of any third party. 

Amendments

We may update this policy from time to time by publishing a new version on our Website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Contact Us

If you have any questions about this policy or our treatment of your personal information, please email eaea-office@eaea.org or write to us at:

European Association for the Education of Adults, Rue de l’Industrie 10, 1000 Brussels, Belgium.