EAEA e-Learning Platform

We value your privacy and will take all reasonable steps to protect your personal information. 

Who We Are

References to we, our or us are to:

European Association for the Education of Adults, whose office is at Rue de l’Industrie 10, 1000 Brussels, Belgium

Personal information use 

We may use your personal information to: 

Administer this Website

Personalise the Website for you

Enable your access to and use of the Website Services

Supply to you courses and information

Send to you information about other services that may be added to our platform

Send you communications about the service

IP addresses, click-throughs, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track logins, sessions, and collect anonymous traffic data. 

Personal information disclosure

We do not share or distribute your personal information (including email address), but it may be accessible to those who administer the Website and infrastructure. 

We may be required to share stored personal information by law. 

We may provide the third-party organisation that gave you the Free Access Code to access this site with anonymous statistics on site registrations, resource and course usage but we will not share your name, email address or other personally identifiable information.

How we use cookies 

We use a variety of cookies to perform different functions, from remembering you are logged into a particular online service to tracking your usage of our Website. In the case of tracking, we use this information to enhance the usability and performance of our Website and online services and no personally-identifiable information is recorded. Moodle uses cookies for several purposes, but the primary use of cookies is to log you on and to keep you logged on as you navigate through the system. 

First Party Cookies

MoodleSession - You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server). 

MOODLEID - This remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in. 

PHPSESSID - Generic session cookie which is discarded when you close the web browser. Moodle cannot work without it. 

Third party cookies

To make your online learning experience more enriched you may find embedded video and audio content from websites such as BBC, Vimeo, YouTube, SoundCloud and other learning resources eJournals, eBooks and online databases. As a result, when you visit a page with content embedded from these websites you may be presented with cookies from these websites. Please see the websites’ individual cookie policy for more information. 

Measuring Moodle usage (Google Analytics)

We use Google Analytics to collect information about how people use Moodle. We do this to make sure it's meeting your needs and to understand how we could improve it. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this data cannot be used to identify who you are. 

Securing your data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.  We will store all the personal information you provide on secure servers. 

Retaining your data

We will only hold your personal information for as long as is necessary or where you ask us to delete records we may delete it earlier. Generally, where there is no legal requirement, the personal information related to your use of this Website will be retained for a period of up to 5 years after your last use of the Website.

It is important to ensure that the personal information we hold about you is accurate and up-to-date, and you should let us know if anything changes, for example, if you change your email address, by contacting us using the details set out in the "Contact Us" section below.

Your Rights

You have the following rights in relation to your personal information: 

the right to be informed about how your personal information is being used;

the right to access the personal information we hold about you; 

the right to request the correction of inaccurate personal information we hold about you; 

the right to request the erasure of your personal information in certain limited circumstances;

the right to restrict processing of your personal information where certain requirements are met; 

the right to object to the processing of your personal information;

the right to request that we transfer elements of your data to you or another service provider; and

the right to object to certain automated decision-making processes using your personal information. 

You should note that some of these rights, for example the right to require us to transfer your data to another service provider or the right to object to automated decision making, may not apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored by us.  For example, we do not use automated decision making in relation to your personal data.  However, some have no conditions attached, so your right to withdraw consent or object to processing for direct marketing are absolute rights.

To exercise any of your rights, or if you have any questions relating to your rights, please contact us by using the details set out in the "Contact Us" section below. 

If you are unhappy with the way we are using your personal information you can complain to the UK Information Commissioner’s Office or your local data protection regulator. Whilst this policy sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public/.  However, we are here to help and would encourage you to contact us to resolve your complaint first.

Other websites

This Website contains links to other websites.  We are not responsible for the privacy policies or practices of any third party. 

Amendments

We may update this policy from time to time by publishing a new version on our Website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Contact Us

If you have any questions about this policy or our treatment of your personal information, please email eaea-office@eaea.org or write to us at:

European Association for the Education of Adults, Rue de l’Industrie 10, 1000 Brussels, Belgium.